Privacy Policy

Here are the most important things we do to keep your privacy and security:

  • No cookies, to minimize traces in web browser
  • No hard drives on our web servers, to protect against hard drive leakage and to protect against persistant backdoor/trojans
  • Anonymous email header, no personal IP-addresses inside the header
  • No IP-logging, our server does not log IP-addresses
  • We only use strong open source algorithms
  • Personal data or individual account data is never shared or sold
  • Email data (body & attachments) are always stored in encrypted form
  • We do not collect any data from our users, the only time we store some data is the first 14 days of your payment date, after 14 days, we remove most sensitive information and only store the data that is needed for the accounting, such as the product you bought, the amount, the payment method, the date and the country. So after 14 days:
    no Name, no Address, no State, no Phone, no Card numbers and no Secondary email


Please read our Terms of Use here: https://countermail.com/?p=terms

You must read and agree to our Terms of Use later anyway, when you register the email account.


Trusted applications

We only use certified protocols and applications. OpenPGP is one of the most secure encryption protocols in the world.



Last update

Sep 15, 2026 (ChangeLog)

News

2026-09-13

Changed our SSL/TLS certificate.

2026-03-12

Changed DNS record for DANE.

2025-11-05

Some accounts have corrupt index files


2025-04-30

Fixed delivery problems for some providersemail.

2024-06-18

BTC payment disabled for new accounts.

2024-04-05

Session error, read more here..

2024-03-26

Updated one FAQ about email decryption/moving emails

2024-03-17

Domain-owners!: Setup your domain correctly

2024-03-14

Slow servers.. Updated!

2024-03-05

Our servers was upgraded today, read more here..

2024-02-04

Fixed issue with invitations

2023-03-31

Planned server relocation